After Purchase

Download Instructions

From checkout to hoop in six simple steps — exactly how to get your designs onto your machine.

  1. 1

    Complete your UPI payment

    Pay securely at checkout with GPay, PhonePe, Paytm or any UPI app. The payment happens entirely inside your UPI app — we never see your bank details.

  2. 2

    Watch the instant confirmation

    Your order confirmation appears on screen the moment the payment succeeds. You can optionally upload a payment screenshot if you would like us to verify it manually.

  3. 3

    Open "My Downloads"

    Tap the bag icon in the header — every design you have purchased lives there, saved to your Gmail account.

  4. 4

    Choose your format and tap download

    Pick the format you purchased — DST, PES, JEF, EXP, EMB or PNG — and tap download. The file lands on your device instantly.

  5. 5

    Copy the file to your embroidery machine

    Move the downloaded file to a USB pendrive, or transfer it over WiFi — follow whatever method your machine manual recommends.

  6. 6

    Sign in with Google before you buy

    Sign in with your Google account before purchasing so every order is saved to your Gmail — re-download any design on any device, any time, free.

File format cheat-sheet

Not sure which file your machine speaks? Match your machine brand below — when in doubt, DST is the safest universal choice.

FormatWorks with
DSTIndustrial machines — works on most embroidery machines
PESBrother & Babylock home machines
JEFJanome & Elna home machines
EXPMelco & Bernina machines
EMBWilcom editing software
PNGPreview image — for listings, catalogues and mood boards

A quick tip before your next order

The most common hiccup we see is a purchase made without signing in first. Take ten seconds to sign in with Google before checkout — your downloads stay tied to your Gmail and can be re-downloaded forever, even if you change phones.